Right of withdrawal

You have the right to withdraw from this contract within 14 days without giving any reason. The cancellation period is 14 days from the date on which you or a third party named by you, who is not the carrier, has taken possession of the goods. To exercise your right of withdrawal, you must inform us (Venture Base GmbH, Schwedter Str. 41, 10435 Berlin, Germany, Email: of your decision to withdraw from this contract by a clear statement (e.g. a letter sent by mail or e-mail). You may use the attached model withdrawal form, but it is not required. In order to meet the withdrawal deadline, it is sufficient for you to send the notification of the exercise of the right of withdrawal before the expiry of the withdrawal period.

Consequences of withdrawal

If you withdraw from this agreement, we shall reimburse to you all payments we have received from you, including delivery charges (except for the additional costs arising from choosing a different delivery method than the least expensive standard delivery we offer), immediately and at the latest within 14 days from the date on which the notification of your revocation of this contract has reached us. For this repayment, we will use the same payment method as you used in the original transaction, unless expressly agreed otherwise with you. In no case will you be charged fees for this repayment. We may refuse repayment until we have received the goods back or until you have provided proof that you have returned the goods, whichever comes earlier.

You must send back the goods to us immediately and in any event not later than 14 days from the date on which you inform us of the cancellation of this contract. The deadline is met if you send back the goods before the period of 14 days has expired. You bear the direct costs of returning the goods. You only have to pay for a possible loss in value of the goods, if this loss of value is due to a handling that is not necessary for the examination of the nature, characteristics and functioning of the goods.

Exclusion or extinction reasons

The right of revocation does not apply to consumers who, at the time of the conclusion of the contract, do not belong to a member state of the European Union and whose sole domicile and delivery address are outside the European Union at the time the contract is concluded.

In addition, the right of withdrawal does not apply to contracts for the supply of goods that are not prefabricated and for the manufacture of which an individual selection or determination by the consumer is decisive or which are clearly tailored to the personal needs of the consumer.

Model withdrawal form

(If you want to cancel the contract, please fill in this form and send it back.)
To: Venture Base GmbH, Schwedter Str. 41, 10435 Berlin, Germany, Email:

I hereby revoke my contract for the purchase of the following goods:
Ordered on:
Order number:
Name of the consumer:
Address of the consumer:
Signature of the consumer (only when notified on paper):